Contact Support

SUPPORT Request Form (*All fields are required)

Maintenance paying customers can report problems that have occurred while using a Treehouse product by filling out this form. Please give all of the information that is requested. Our Support team will make every attempt to respond within 24 hours of receiving your message.

Normal business hours are Monday - Friday 8:30 AM - 5 PM Eastern Time USA.

After hours critical support: (412) 324-1525.

Treehouse Software provides support 24 hours a day, 7 days a week.

Note: If you are not from the United States or Canada, please check our Marketing Representative List for a representative in your territory before contacting Treehouse Software. If an affiliate is not available in your territory, please contact Treehouse Software using this form.

Note: If your inquiry is related to compatibility, please refer to the Treehouse Product Compatibility Matrix.

Use the drop-down menu above to contact various departments at Treehouse Software.

* Indicates required field

Name *

First

Last

Company *

Email *

Phone Number *

Product *

Select Operating System *

Most Current Fix Tape Applied *

ADABAS Version *

ZAPs Applied *

UNIX Platform & UNIX Version *

NATURAL Version *

PREDICT Version *

TP Monitor *

Problem Description (please include detailed description, error number, etc.) NOTE: Treehouse will not respond to 3rd party inquiries that do not identify the end user. *

If there has been an Abend, please include PSW, Registers, and ADAM99 Message in the space provided below. *

Would you like TSI to automatically notify you by e-mail of product upgrades, early warnings, zaps etc.? *

YES NO

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