CONTACT TREEHOUSE software
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SUPPORT Request Form
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Maintenance paying customers can report problems that have occurred while using a Treehouse product by filling out this form. Please give all of the information that is requested.
Our Support team will make every attempt to respond within 24 hours of receiving your message.
Normal business hours are Monday - Friday 8:30 AM - 5 PM EDT.
If you have a critical issue after hours that requires immediate assistance,
please contact us via our after-hours service by calling (412) 324-1525.
Treehouse Software provides support 24 hours a day, 7 days a week.
Note: If you are not from the United States or Canada, please check our
Marketing Representative List
for a representative in your territory before contacting Treehouse Software. If an affiliate is not available in your territory, please contact Treehouse Software directly.
Use the drop-down menu above to contact various departments at Treehouse Software.
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Select Operating System
Most Current Fix Tape Applied
UNIX Platform & UNIX Version
If there is a NATURAL error, please provide the error number, program, and line number:
Did this problem occur On-line or in Batch?
If there has been an Abend, please attach PSW, Registers, and ADAM99 Message in the space provided below.
Would you like TSI to automatically notify you by e-mail of product upgrades, early warnings, zaps etc.?
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